Data Protection
Privacy Policy.
At Sri Ponni Knitters ("Ponni", "we", "us", or "our"), we are strongly committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and purchase our premium innerwear and clothing.
Your Data is Safe with Us
We respect your privacy as much as we respect your comfort. We will never sell, rent, or trade your personal information to third parties. The data we collect is strictly used to fulfill your orders, process payments, and improve your shopping experience.
1. Information We Collect
To provide you with the best possible service, we collect the following types of information:
- Personal Identification Information: When you register an account, place an order, or subscribe to our newsletter, we collect your name, billing and shipping address, email address, and phone number.
- Payment Information: To process your transactions, our secure payment gateways collect your credit card, debit card, or UPI details. Please note that Ponni does not store your raw payment data on our servers.
- Usage Data: We automatically collect certain information when you visit our site, such as your IP address, browser type, device information, and browsing patterns to help us optimize the website.
2. How We Use Your Information
The information we collect is used in the following ways:
- Order Fulfillment: To process your payment, confirm your order, and ensure our 3-day Pan-India delivery reaches the correct address.
- Communication: To send you order confirmations, tracking updates, and respond to your customer service inquiries.
- Marketing (Optional): If you opt-in to our newsletter, we may send you updates about new collections, exclusive sales, or company news. You can unsubscribe at any time.
- Security: To detect and prevent fraudulent transactions and unauthorized access to your account.
3. Third-Party Disclosure
We do not sell your data. However, we must share specific information with trusted third parties solely to operate our business and fulfill your orders:
- Logistics Partners: We share your name, shipping address, and phone number with our courier partners to facilitate our Pan-India delivery network.
- Payment Processors: We use secure, industry-standard payment gateways to process your financial transactions safely.
4. Cookies and Tracking Technologies
Our website uses "cookies" to enhance your shopping experience. Cookies help us remember the items in your shopping cart, understand your preferences for future visits, and compile aggregate data about site traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of your shopping cart and account dashboard.
5. Data Security
We implement a variety of stringent security measures to maintain the safety of your personal information. All sensitive payment information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway providers' databases, accessible only by those authorized with special access rights to such systems.
6. Your Rights
You have the right to access, correct, update, or request the deletion of your personal information. You can manage your account details by logging into your WooCommerce "My Account" dashboard. If you wish to have your account permanently deleted, please contact our support team.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to our team:
Email:sriponni1978@gmail.com
Address: Sri Ponni Knitters, Tiruppur, Tamil Nadu, India.